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Business Systems Analyst 1 & Trainees

Applications Due: | Appointment Type: NY HELPS | Salary Range: From $47,925 to $80,248 Annually

Overview

Occupational Category
No Preference
Salary Grade
Grade 13
Grade 14
Grade 18
Salary Range
From $47,925 to $80,248 Annually
Bargaining Unit
PS&T - Professional, Scientific, and Technical (PEF)
Employment Type
Full Time
Jurisdictional Class
Competitive Class
Travel Percentage
0%
Workweek
Mon-Fri, 8:00AM - 4:00PM
Location
110 State Street
Albany, NY 12236
Hours Per Week
37.5
Flextime Allowed
No
Mandatory Overtime
No
Compressed Workweek Allowed
No
Telecommuting Allowed
Yes

Open Positions

Business Systems Analyst 1 (SG-18) 

Business Systems Analyst Trainee 2 (Equated to SG-14)

Business Systems Analyst Trainee 1 (Equated to SG-13)


Qualifications

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.

Business Systems Analyst Trainee 1
  • A Bachelor’s or higher degree.
Business Systems Analyst Trainee 2
  • A Bachelor’s or higher degree 
  • One year of professional experience as described below.*
Business Systems Analyst 1
  • A Bachelor’s or higher degree 
  • Two years of professional experience as described below.*

*Business analysis experience is defined as experience where your primary duty was performing three of the five following activities:

  • Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).
  • Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
  • Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).
  • Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
  • Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders. 

* The following activities are NOT considered qualifying experience:

  • Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.
  • Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
  • Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
  • Development of instructional materials and classroom training.
  • Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Other Ways to Qualify:

  • You're currently reachable on the the appropriate eligible list for this title,
  • You're eligible under the 55 b/c program
  • For 70.1, 52.6, or 70.4 transfer to a Business Systems Analyst 1, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above, SG-12 or above for a Trainee 2, SG-11 or above for a Trainee 1, depending on qualifications. To determine if you're current Civil Service title is eligible for transfer to this title, visit the Career Mobility website. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level SG-18 position.

Duties

  • Research and gather requirements by conducting individual or group interviews, scheduling and facilitating meetings, distributing surveys, and reviewing documents.
  • Analyze and develop the business case during the project intake process.
  • Document the current or “as-is” state of the business process or function; create flow charts and process models describing functions.
  • Document the future or “to-be” state of the business process or function; create flow charts and process models describing functions.
  • Develop test data and scenarios, tests systems functions, and documents the results.
  • Develops training material related to business systems implementation for users.
  • Write procedure manuals and documents business process deficiencies requiring resolution during or after implementation.
  • Communicate business process and system requirements to IT staff, program staff, and stakeholders.
  • Review and analyze business process deficiencies requiring resolution during or after implementation.
  • May perform business analysis intelligence activities to extract data for operational needs, testing purposes, and to ensure data integrity.

Knowledge, Skills & Abilities

  • Strong interpersonal skills, particularly verbal and written communication.
  • Strong presentation skills.
  • Experience working with an enterprise system such as PeopleSoft.
  • Strong Knowledge of business analysis, techniques, and tools.
  • Strong troubleshooting, problem solving and organizational skills.
  • Ability to interact and work well with technical and business staff.
  • Ability to work well in a team environment.

Additional Comments

Telecommuting

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. 

Some positions may require additional credentials or a background check to verify your identity.

Cover Letter & Resume

Reference Item 150802-NY HELPS Business Systems Analyst 1 on your cover letter for proper routing.

Apply Here

You may upload up to five files. Refer to the instructions above to see if any other documents are required. If not, you may skip this field.
Questions?

Mandi Lenzi

P: (518) 474-1924

F: (518) 486-6723

[email protected]

Office of Human Resources

110 State Street, Albany NY 12236

Alternatively, email your cover letter & resumé to [email protected]. Reference 150802-NY HELPS Business Systems Analyst 1 in the subject line.