Information Technology Specialist 1

Applications Due: 04/04/2025 | Division: TBD | Salary Range: From $52,198 to $66,634 Annually

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Overview

Occupational Category

I.T. Engineering, Sciences

Salary Grade

Grade 14

Salary Range
From $52,198 to $66,634 Annually

Bargaining Unit

PS&T - Professional, Scientific, and Technical (PEF)

Employment Type

Full Time

Appointment Type

Contingent Permanent

Jurisdictional Class

Competitive Class

Travel Percentage

Workweek

Mon-Fri, 8:00AM - 4:00PM

Location
110 State Street
Albany, NY 12236

Hours Per Week

37.5

Flextime Allowed

Mandatory Overtime

Compressed Workweek Allowed

Telecommuting Allowed

Yes

Qualifications

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.

60 semester credit hours including or supplemented by 15 semester credit hours in computer science.

One year of qualifying experience in information technology.*

Qualifying Experience

Artificial Intelligence
Automation
Business Systems Analysis
Cloud Computing
Computer Installation
Diagnosis And Repair
Computer Programming
Cybersecurity/Information Assurance
Data Analytics
Database Administration, Design And Management
Design And Development Of Geographic Information Systems
Design And Development Of Computer Aided Drafting Applications
Digital Forensics
Informatics
Information Technology
IT Customer Support And Training
Interactive User Experience (UX
Internet/Intranet Development, Design, And Maintenance
Knowledge Management
Network Management
Program Design
Program Testing
Project Management
Server Management
Storage Management
Systems Management
Technical Writing
Telecommunications
Virtual Technology

Other Ways to Qualify:

You're currently reachable on the appropriate eligible list for this title,
You're eligible under the 55 b/c program, OR
For 52.6 and/or 70.1 transfer to an Information Technology Specialist 1, salary grade (SG)-14, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-12 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website. Appointments must not result in a second, consecutive transfer with an advancement of more than two S-grades.

Duties

Conducts or assists in business/systems analysis.
Develops, prepares, and assists with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line help instructions for users, and technical documentation manuals for IT staff.
Performs installation, administration, testing, and maintenance of hardware and software.
Utilizes job stream scheduling techniques, Job Control Languages, and utility programs to identify, analyze and solve production problems/issues.
Participates in the selection process for hardware, software, and maintenance; and may participate in the procurement process.
Deploys, configures, and maintains and assists in developing and planning networked systems.
Assists in the development of enterprise information security procedures and protocols.
May provide and administer training in hardware and software technologies.

Knowledge, Skills, and Abilities

Demonstrated experience in technical writing (3 months to less than 1 year).
Exceptional customer service skills.
Demonstrated ability to work collaboratively in a dynamic team environment.
Strong analytical thinker with excellent troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Demonstrated ability to interact with technical and business staff alike.

Additional Comments

Telecommuting

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Cover Letter & Resume

Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications. Reference Item #156536-NY HELPS Information Technology Specialist 1 on your cover letter for proper routing.

Be sure to submit an unofficial copy of any transcripts you may have as there are educational requirements for this position.