Overview
Occupational Category
I.T. Engineering, Sciences
Salary Grade
Grade 14
Salary Range
From $52,198 to $66,634 Annually
From $52,198 to $66,634 Annually
Employment Type
Full Time
Jurisdictional Class
Competitive Class
Travel Percentage
0%
Workweek
Mon-Fri, 8:00AM - 4:00PM
Location
110 State Street
Albany, NY 12236
110 State Street
Albany, NY 12236
Hours Per Week
37.5
Flextime Allowed
No
Mandatory Overtime
No
Compressed Workweek Allowed
No
Telecommuting Allowed
Yes
No Exam Required Under NY HELPS
- 60 semester credit hours including or supplemented by 15 semester credit hours in computer science.
OR
- One year of qualifying experience in information technology.*
- Qualifying Experience
- Artificial Intelligence
- Automation
- Business Systems Analysis
- Cloud Computing
- Computer Installation
- Diagnosis And Repair
- Computer Programming
- Cybersecurity/Information Assurance
- Data Analytics
- Database Administration, Design And Management
- Design And Development Of Geographic Information Systems
- Design And Development Of Computer Aided Drafting Applications
- Digital Forensics
- Informatics
- Information Technology
- IT Customer Support And Training
- Interactive User Experience (UX
- Internet/Intranet Development, Design, And Maintenance
- Knowledge Management
- Network Management
- Program Design
- Program Testing
- Project Management
- Server Management
- Storage Management
- Systems Management
- Technical Writing
- Telecommunications
- Virtual Technology
Other Ways to Qualify:
- You're currently reachable on the appropriate eligible list for this title,
- You're eligible under the 55 b/c program, OR
- For 52.6 and/or 70.1 transfer to an Information Technology Specialist 1, salary grade (SG)-14, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-12 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website. Appointments must not result in a second, consecutive transfer with an advancement of more than two S-grades.
Duties
- Conducts or assists in business/systems analysis.
- Develops, prepares, and assists with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line help instructions for users, and technical documentation manuals for IT staff.
- Performs installation, administration, testing, and maintenance of hardware and software.
- Utilizes job stream scheduling techniques, Job Control Languages, and utility programs to identify, analyze and solve production problems/issues.
- Participates in the selection process for hardware, software, and maintenance; and may participate in the procurement process.
- Deploys, configures, and maintains and assists in developing and planning networked systems.
- Assists in the development of enterprise information security procedures and protocols.
- May provide and administer training in hardware and software technologies.
Knowledge, Skills, and Abilities
- Demonstrated experience in technical writing (3 months to less than 1 year).
- Exceptional customer service skills.
- Demonstrated ability to work collaboratively in a dynamic team environment.
- Strong analytical thinker with excellent troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Demonstrated ability to interact with technical and business staff alike.
Questions?
Office of Human Resources
110 State Street, Albany NY 12236
Alternatively, email your cover letter & resumé to [email protected]. Reference Item: 156536-NY HELPS Information Technology Specialist 1 in the subject line.
Cover Letter & Resume
Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications. Reference Item #156536-NY HELPS Information Technology Specialist 1 on your cover letter for proper routing.
Be sure to submit an unofficial copy of any transcripts you may have as there are educational requirements for this position.