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Transformation of the MTA
… Objectives To determine whether the Metropolitan Transportation … Transformation with completion dates and the savings to be achieved. We also determined whether MTA has … To determine whether the Metropolitan Transportation …
https://www.osc.ny.gov/state-agencies/audits/2025/08/08/transformation-mtaState Agencies Bulletin No. 2288
… Purpose: The purpose of this bulletin is to provide agency instructions for processing the 2024 SSU … Unit 21 who are covered under Appendix D are eligible to receive the 2024 SSU Uniform Cleaning and Maintenance … work more than 520 hours in a fiscal year, are eligible to receive one-quarter (1/4) of the $1075 allowance (rounded …
https://www.osc.ny.gov/state-agencies/payroll-bulletins/state-agencies/2288-2024-uniform-cleaning-and-maintenance-allowance-eligible-employeesMedicaid Program – Managed Care Premium Payments for Recipients With Comprehensive Third-Party Insurance
… Purpose To determine whether the Department of Health (Department) made Medicaid mainstream managed care … on behalf of individuals who had comprehensive third-party health insurance coverage. The audit covered the period … and locally funded program that provides a wide range of health care services to those who are economically …
https://www.osc.ny.gov/state-agencies/audits/2018/06/13/medicaid-program-managed-care-premium-payments-recipients-comprehensive-third-partyOversight of Nurse Hiring and Retention
… as of May 2, 2017 and all temporary nurses as of August 1, 2017. Background Health and Hospitals is a public benefit … nurses are conducted by each facility’s Human Resources (HR) department if their annual salary is below $100,000, … profiles attesting that the screenings were completed. The HR Directors at the facilities use Optimizer to ensure that …
https://www.osc.ny.gov/state-agencies/audits/2018/07/16/oversight-nurse-hiring-and-retentionUnited HealthCare – Overpayments for Services Provided by Dr. John Gomes
… Purpose To determine whether the practice of Dr. John Gomes routinely waived Empire Plan members’ … an obstetrics and gynecology practice operated by Dr. John Gomes, located on Franklin Avenue in Garden City, New … September 30, 2014. Key Recommendations Recover from Dr. John Gomes $1,258,855 in overpayments funded by the State. …
https://www.osc.ny.gov/state-agencies/audits/2016/05/05/united-healthcare-overpayments-services-provided-dr-john-gomesMedicaid Program – Medicaid Payments for Pharmacy Claims: Joia Pharmacy and a Related Prescriber
… set forth by the Department of Health (Department) and the State Education Department. Our audit covered the period … The Department is responsible for administering New York State’s Medicaid program. Medicaid is a federal, state, and locally funded program that provides a wide range …
https://www.osc.ny.gov/state-agencies/audits/2017/06/27/medicaid-program-medicaid-payments-pharmacy-claims-joia-pharmacy-and-related-prescriberMedicaid Program – Mainstream Managed Care Organizations: Administrative Costs Used in Premium Rate Setting
… of Health (Department) and whether the Department is appropriately applying the administrative costs in … 31, 2015. Background The New York State Medicaid program is a federal, state, and locally funded program that provides … for nearly 5.2 million Medicaid enrollees. The Department is responsible for setting the monthly managed care premium …
https://www.osc.ny.gov/state-agencies/audits/2016/10/13/medicaid-program-mainstream-managed-care-organizations-administrative-costs-used-premiumSelected Aspects of the Paratransit Call Center Operations
… that all staff received proper new hire and recurrent training and that it received signed non-disclosure … otherwise required. Paratransit did not approve management-level employees hired and their qualifications, as required … the contractor’s performance for call handling/service level in consultation with the MTA Office of Auditor General …
https://www.osc.ny.gov/state-agencies/audits/2016/11/03/selected-aspects-paratransit-call-center-operationsCost-Saving Ideas: Capital and Repair Reserve Funds for Town or County Water and Sewer Districts
… should develop a written policy that explains why money is being set aside in a reserve. It should also document the … estimated maximum cost. A governing board resolution is required to establish a capital reserve fund. Funding … subject to permissive referendum requirements, as is the creation of a "specific" capital reserve fund. …
https://www.osc.ny.gov/local-government/publications/cost-saving-ideas-capital-and-repair-reserve-funds-town-or-county-water-and-sewer-districtsOversight and Enforcement of the Rechargeable Battery Law
… Objective To determine whether the Department of Environmental … with the New York State Rechargeable Battery Law to promote the proper disposal of lithium-ion and other types … To determine whether the Department of Environmental …
https://www.osc.ny.gov/state-agencies/audits/2022/06/29/oversight-and-enforcement-rechargeable-battery-lawAll-Agency Contract Evaluation System
… Contract Evaluation (ACE) review process and taking action where performance ratings are less than satisfactory. In addition, we sought to determine whether MTA officials are reviewing and using the ACE ratings prior to awarding … Contract Evaluation review process and taking action where performance ratings are less than satisfactory …
https://www.osc.ny.gov/state-agencies/audits/2021/03/04/all-agency-contract-evaluation-systemHeat and Hot Water Complaints
… heat can cause fires and pollute indoor air. HPD is the nation’s largest municipal housing preservation and development agency. Its Code Enforcement Division is responsible for ensuring that residential building owners … hours of 6 a.m. and 10 p.m. when the outside temperature is below 55°F and at least 62°F between the hours of 10 p.m. …
https://www.osc.ny.gov/state-agencies/audits/2020/09/24/heat-and-hot-water-complaintsSubway Wait Assessment
… the Program Under the Public Authorities Law, the MTA is required to issue an annual report on its mission … According to Transit Operations Planning (OP), subway WA is calculated at time points, which should consist of between … direction. Therefore, the majority of the service provided is not captured in the WA calculation. For example, the …
https://www.osc.ny.gov/state-agencies/audits/2020/09/03/subway-wait-assessmentOversight of the Home Delivered Meals Program (Follow-up)
… included in our initial audit report, Oversight of the Home Delivered Meals Program (Report 2020-N-5 ). About the … employment opportunities, legal assistance, and in-home services. DFTA created the Home Delivered Meals (HDML) program to maintain or improve … included in our initial audit report Oversight of the Home Delivered Meals Program Report 2020N5 …
https://www.osc.ny.gov/state-agencies/audits/2024/04/10/oversight-home-delivered-meals-program-followAdministration and Monitoring of Financial Assistance to New York City Businesses
… be created or retained if the financial assistance request is granted. If NYCIDA determines that a business meets … a lack of assurance that the financial assistance process is fair and equitable to all businesses seeking assistance. … or whose applications stalled prior to award either is not kept or is incomplete. Additionally, not all required …
https://www.osc.ny.gov/state-agencies/audits/2024/06/12/administration-and-monitoring-financial-assistance-new-york-city-businessesOversight of Child Protective Services (Follow-Up)
… or maltreatment, and provide rehabilitative services. OCFS is responsible for overseeing the locally administered child … The SCR, established by New York Social Services Law, is available 24 hours a day, 7 days a week, 365 days a year … received approximately 313,000 calls in 2023. If a call is received and OCFS staff determine there is reasonable …
https://www.osc.ny.gov/state-agencies/audits/2024/09/06/oversight-child-protective-services-followEnforcement of Article 19-A of the Vehicle and Traffic Law
… the Program. Using the Department’s non-government vehicle registration data, we identified 311 non-enrolled entities … Audit/Report of Interest Department of Motor Vehicles: Registration and Enforcement of Automotive Services, Sales, …
https://www.osc.ny.gov/state-agencies/audits/2019/02/07/enforcement-article-19-vehicle-and-traffic-lawHomeless Outreach Program at Penn Station, Grand Central, and Outlying Stations Within New York City
… and Metro-North Railroad (Metro-North) stations within New York City and whether the MTA has met its goal in assisting … or complete, and the MTA does not have a process in place to verify the data. As BRC’s reports are the basis for …
https://www.osc.ny.gov/state-agencies/audits/2019/07/23/homeless-outreach-program-penn-station-grand-central-and-outlying-stations-within-new-yorkState Agencies Bulletin No. 235
… the Office of the State Comptroller recognizes that it is not always possible for agencies to complete their … retroactively as the dates of the plans permit. ** There is no limit on retroactive payment of location pay and geographic differentials when the entire agency is located in an eligible area. Summary of Revisions to …
https://www.osc.ny.gov/state-agencies/payroll-bulletins/state-agencies/235-retroactive-salary-transactions-executive-branch-agenciesFredonia Central School District – Lead Testing and Reporting (S9-25-6)
… since been identified as toxic to people, especially young children. Lead poisoning can cause neurological issues such as slowing children’s growth, causing learning and behavioral issues or causing … difficulty performing well in school and beyond. 1 To aid in combating lead poisoning, New York State (NYS) …
https://www.osc.ny.gov/local-government/audits/school-district/2025/08/15/fredonia-central-school-district-lead-testing-and-reporting-s9-25-6