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Office Assistant 2

Applications Due: | Division: Payroll Accounting & Revenue Services | Salary Range: From $42,641 to $52,413 Annually

Overview

Occupational Category
Clerical, Secretarial, Office Aide
Salary Grade
Grade 09
Salary Range
From $42,641 to $52,413 Annually
Bargaining Unit
ASU - Administrative Services Unit (CSEA)
Employment Type
Full Time
Appointment Type
Permanent
Jurisdictional Class
Competitive Class
Travel Percentage
0%
Workweek
Mon-Fri, 7:00AM - 5:30PM
Location
800 North Pearl Street
Menands, NY 12204
Hours Per Week
37.5
Flextime Allowed
No
Mandatory Overtime
No
Compressed Workweek Allowed
Yes
Telecommuting Allowed
Yes

Minimum Qualifications

Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. 

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:

Non-Competitive Qualifications for appointment under the NYHELPS Program:

For appointment to an Office Assistant 2, you must have:

  • One year of clerical experience.

Competitive Minimum Qualifications: 

You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

For 70.1 transfer to an Office Assistant 2, salary grade (SG-09), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website:  Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Non-Competitive promotion (NCP) qualifications: 

You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Office Assistant 1 or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.

NCP notes: 

If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

 

Duties

Process claims

  • Review and process claims, perform database searches using information provided by claimants; identify and link additional claim properties; determine and request in writing (generate correspondence) required proof and documentation; and recommend payment according to agency rules, regulations, policies and/or procedures.   

Assist in training and helping new OA1’s in performing their duties.

  • Assist in OUF’s training by reviewing work product (i.e.; letters) and their progress in processing claims; work with the UFE 1 on development and performance plans.

Knowledge, Skills & Abilities

  • Excellent communication skills
  • Good computer skills
  • Customer service experience
  • Comfortable working in a team environment
  • Familiarity with unclaimed funds

Additional Comments

Telecommuting

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. 

Some positions may require additional credentials or a background check to verify your identity.

The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications.

 OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:

  • A state pension with vesting after five years’ service
  • Comprehensive medical, dental and vision insurance available to all employees and their dependents
  • Flexible spending accounts for dependent and health care
  • Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
  • Public Service Loan Forgiveness (PSLF)
  • NYS Deferred Compensation plan
  • Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
  • Holiday and paid time off
  • Shift and geographic pay differentials
  • A committed continuous learning environment
  • Informational Brown Bag sessions
  • Wellness at Work Programs to promote employee health and wellness
  • OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
  • And much more

To Apply

Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications. Reference Item #06098-JCF on your cover letter for proper routing. Documents must be sent as unlocked and accessible attachments.

Apply Here

You may upload up to five files. Refer to the instructions above to see if any other documents are required. If not, you may skip this field.
Questions?

Jaylin Frese
P: (518) 474-1924
F: (518) 486-6723
[email protected]

Division Contact
Megan Gardy
[email protected]