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Heat and Hot Water Complaints
… Preservation and Development (HPD) addresses heat and hot water complaints timely, issues notices of violation, and … of penalties as appropriate. Our audit covered heat and hot water complaints received during NYC Fiscal Years (FY) … which includes the provision of adequate heat and hot water. Insufficient heat can pose safety risks, …
https://www.osc.ny.gov/state-agencies/audits/2020/09/24/heat-and-hot-water-complaintsDiNapoli: System Glitch Left Too Many NYC Heat & Hot Water Complaints Ignored
… hot water is a hazard that is supposed to be addressed in 24 hours, but the city’s Department of Housing Preservation … from Oct. 1 to May 31 – the “Heat Season” – and hot water 24 hours a day. Tenant complaints about lack of adequate heat … made in FY 2018 and 533 complaints made in FY 2019. For 24 of the 25 buildings, the complaints were incorrectly …
https://www.osc.ny.gov/press/releases/2020/09/dinapoli-system-glitch-left-too-many-nyc-heat-hot-water-complaints-ignoredState Comptroller DiNapoli Releases Audits
… of Housing Preservation and Development (HPD): Heat and Hot Water Complaints (Follow-Up) (2022-F-3) HPD officials …
https://www.osc.ny.gov/press/releases/2022/09/state-comptroller-dinapoli-releases-auditsMonticello Joint Fire District – Fiscal Operations (2017M-80)
… of the State, distinct and separate from the Town of Thompson and Village of Monticello in Sullivan. The District …
https://www.osc.ny.gov/local-government/audits/fire-district/2017/07/14/monticello-joint-fire-district-fiscal-operations-2017m-80Heat and Hot Water Complaints (Follow-Up)
… eight recommendations in our initial audit report, Heat and Hot Water Complaints (Report 2019-N-3 ). About the … The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. As a part of its mission to promote …
https://www.osc.ny.gov/state-agencies/audits/2022/07/13/heat-and-hot-water-complaints-followState Comptroller DiNapoli Releases Municipal Audits
… local government audits have been issued. Village of Broadalbin – Board Oversight of Cash Receipts and Disbursements (Fulton County) The board … or canceled check images to help minimize the risk of unauthorized transactions or other errors or …
https://www.osc.ny.gov/press/releases/2020/08/state-comptroller-dinapoli-releases-municipal-audits-0Efforts to Collect Tolls and Fees Using License Plate Images and Law Firms
… would be read and images would be taken of the front and rear of the vehicle (to capture the license plates). E-ZPass … captures up to six images per vehicle (two front and four rear); however, the E-ZPass New York Customer Service Center (NYCSC) accepts only two (one front and one rear). The vendor capturing the images selects the “best” …
https://www.osc.ny.gov/state-agencies/audits/2018/07/11/efforts-collect-tolls-and-fees-using-license-plate-images-and-law-firmsDiNapoli Releases New Tool for Monitoring NYC 311 Complaints
… Non-emergency 311 calls have increased dramatically in New York City since the COVID-19 pandemic. To increase … Nonemergency 311 calls have increased dramatically in New York City since the COVID19 pandemic …
https://www.osc.ny.gov/press/releases/2025/05/dinapoli-releases-new-tool-monitoring-nyc-311-complaintsEfforts to Collect Tolls and Fees Using License Plate Images and Law Firms (Follow-Up)
… captures up to six images per vehicle (two front and four rear). The system selects the “best” front and rear images and sends them to the NY Customer Service Center …
https://www.osc.ny.gov/state-agencies/audits/2021/10/07/efforts-collect-tolls-and-fees-using-license-plate-images-and-law-firms-followPlymouth Fire District – Controls Over Financial Activity (2014M-211)
… to examine the District’s oversight of financial activity for the period January 1, 2013 through June 16, 2014. … distinct and separate from the Town of Plymouth, located in Chenango County. The District is governed by a five-member … Board of Fire Commissioners. The general fund budget for the 2014 fiscal year totaled $145,078. Key Findings The …
https://www.osc.ny.gov/local-government/audits/fire-district/2014/10/03/plymouth-fire-district-controls-over-financial-activity-2014m-211Kenilworth Fire District No. 2 – Financial Activities (2017M-17)
… Purpose of Audit The purpose of our audit was to determine whether controls were adequate … Kenilworth Fire District No. 2 is a district corporation of the State, distinct and separate from the Town of …
https://www.osc.ny.gov/local-government/audits/fire-district/2017/03/31/kenilworth-fire-district-no-2-financial-activities-2017m-17DiNapoli: Thruway Authority Owed More Than $275 Million in Unpaid Tolls and Fees
… its in-house customer service employees. Registration Suspension Program The Thruway can ask the Department of … registration suspensions there. The Thruway halted the suspension program in January 2018 as cashless tolling was … due accounts, owing $288.4 million, that were eligible for suspension. Of these, 49,740 customers were persistent …
https://www.osc.ny.gov/press/releases/2023/05/dinapoli-thruway-authority-owed-more-275-million-unpaid-tolls-and-feesPultneyville Fire District – Internal Controls Over Financial Operations (2015M-80)
… and separate from the Town of Williamson, Wayne County, in which it is located. The District is governed by an …
https://www.osc.ny.gov/local-government/audits/fire-district/2015/06/26/pultneyville-fire-district-internal-controls-over-financial-operationsVillage of Broadalbin - Board Oversight of Cash Receipts and Disbursements (2020M-76)
… implemented to minimize the risks associated with the lack of segregation of the Clerk-Treasurer’s duties. The Clerk-Treasurer … or canceled check images to help minimize the risk of unauthorized transactions or other errors or …
https://www.osc.ny.gov/local-government/audits/village/2020/08/14/village-broadalbin-board-oversight-cash-receipts-and-disbursements-2020m-76Conferences — Actual and Necessary Expenses – Travel and Conference Expense Management
… fees incurred by officers and employees while attending conferences. A “conference” is defined as a convention, … for personal reasons beyond the time needed to attend conferences, subject to the employee charging the personal … or school district credit card. Cash Advances for Conferences If your local government or school district does …
https://www.osc.ny.gov/local-government/publications/travel-conference-expense/conferences-actual-and-necessary-expensesKeeseville Volunteer Fire Department – Financial Operations (2017M-100)
… and canceled check images. Ensure that all collections are supported by adequate documentation and deposited. Review …
https://www.osc.ny.gov/local-government/audits/fire-company-or-department/2017/09/15/keeseville-volunteer-fire-department-financial-operationsTown of Sidney – Supervisor’s Disbursements (2015M-214)
… The Town of Sidney is located in Delaware County and has a population of approximately 5,800. The Town is governed by … affixes the Supervisor’s signature to the payroll checks without the Supervisor’s approval of payroll. The Board did …
https://www.osc.ny.gov/local-government/audits/town/2015/11/20/town-sidney-supervisors-disbursements-2015m-214Summitville Fire Company – Cash Receipts and Disbursements (2016M-423)
… of Audit The purpose of our audit was to determine if Company officials ensured that cash receipts were deposited and cash disbursements were for appropriate Company purposes for the period January 1, 2015 through October 28, 2016. Background The Summitville Fire Company provides fire protection services for the Town of …
https://www.osc.ny.gov/local-government/audits/fire-district/2017/02/10/summitville-fire-company-cash-receipts-and-disbursements-2016m-423Arkville Fire District – Internal Controls Over Financial Activities (2015M-65)
… of Audit The purpose of our audit was to determine if District officials provided adequate oversight of the financial activity to safeguard District assets for the period January 1 through December 31, 2014. Background The Arkville Fire District is a district corporation of the State, distinct and …
https://www.osc.ny.gov/local-government/audits/fire-district/2015/07/03/arkville-fire-district-internal-controls-over-financial-activities-2015m-65West Corners Fire Company – Accounting for Cash Receipts and Disbursements (2014M-215)
… 1, 2013 through May 16, 2014. Background The West Corners Fire Company is a volunteer organization that is located in, and provides fire protection services for, the Town of Union in Broome … reported approximately $20,000 in revenues from foreign fire insurance, fundraising activities and donations, and …
https://www.osc.ny.gov/local-government/audits/fire-company-or-department/2014/12/05/west-corners-fire-company-accounting-cash-receipts-and