Search
DiNapoli: LIRR Ridership Is Recovering but Service Improvement Must Remain a Priority
… the Grand Central Madison terminal and on-time performance in 2023 that was better than in 2019. Still, the LIRR had 31% more delays from train car problems last year than in 2019, showing there are still areas that can improve as … the Grand Central Madison terminal and ontime performance in 2023 that was better than in 2019 …
https://www.osc.ny.gov/press/releases/2024/07/dinapoli-lirr-ridership-recovering-service-improvement-must-remain-priorityDiNapoli Report Identifies Trends in Causes of Subway Delays
… Subway on-time performance (OTP) last year and in the first half of 2025 remained better than in 2019, but the causes of delays have changed as riders have returned. The Metropolitan … Subway ontime performance OTP last year and in the first half of 2025 remained better than in 2019 …
https://www.osc.ny.gov/press/releases/2025/09/dinapoli-report-identifies-trends-causes-subway-delaysOperational Training and Medical Assessments of Train Crews (Follow-Up)
… pass a medical assessment at a Medical Assessment Center (MAC) and periodic medical assessments thereafter (every two … Conductors). Revisits may be necessary as determined by MAC medical personnel. Federal regulations also require …
https://www.osc.ny.gov/state-agencies/audits/2019/11/19/operational-training-and-medical-assessments-train-crews-followOperational Training and Medical Assessments of Train Crews (Follow-Up)
… bus and subway service within the City of New York. Staten Island Railway (SIR) is a subsidiary agency that operates a single rapid transit line on Staten Island, which runs from the St. George Ferry Terminal to the … to pass a medical assessment at a Medical Assessment Center (MAC). Periodic medical assessments are required every …
https://www.osc.ny.gov/state-agencies/audits/2019/12/13/operational-training-and-medical-assessments-train-crews-followOperational Training and Medical Assessments of Train Crews
… and implemented training and retraining programs for train crews to ensure safe train operations; ensured that … and a Conductor – both of whom have direct responsibility for the safe, timely, and proper operation of Transit trains. … Conductors, evaluate and monitor train service personnel for fitness of duty, and respond to and investigate …
https://www.osc.ny.gov/state-agencies/audits/2018/03/01/operational-training-and-medical-assessments-train-crewsMaintenance and Inspection of Event Recorder Units (Follow-Up)
… 2020. In 2000, Transit began to deploy its New Technology Train (NTT) cars (R142, R142A, R143, R160, and R188). In June 2020, the R179 train cars were deployed into revenue service. The NTTs are … boxes.” ERUs are a valuable safety feature that allow for the monitoring of the train equipment and technical …
https://www.osc.ny.gov/state-agencies/audits/2021/10/21/maintenance-and-inspection-event-recorder-units-followOperational Training and Medical Assessments of Train Crews
… agency that operates a single rapid transit line on Staten Island, which runs from the St. George Ferry … and Signals annually), intended to update the employees on current operating, communications, fire, and evacuation … Engineers are required to take Refresher Training courses on BOR biennially and RWP and Signals annually. The BOR …
https://www.osc.ny.gov/state-agencies/audits/2018/03/01/operational-training-and-medical-assessments-train-crews-0Implementation of Train Service to Grand Central Madison
… Objective To determine whether the Long Island Rail Road (LIRR) implemented train service to Grand … It stretches from Montauk on the eastern tip of Long Island and extends to major NYC terminals, including Penn … To determine whether the Long Island Rail Road LIRR implemented train service to Grand …
https://www.osc.ny.gov/state-agencies/audits/2025/06/18/implementation-train-service-grand-central-madisonDiNapoli: As Subway On-Time Performance Falls Behind, Better Plans Needed To Get Trains Back On Track
… Some delays were controllable (car equipment problems, track work), while others were not (sick customers, inclement … on the F line, had comparatively low on-time performance. Track Gangs: One official said that delays attributed to “Track Gangs” — track work crews — were caused by changes in …
https://www.osc.ny.gov/press/releases/2015/08/dinapoli-subway-time-performance-falls-behind-better-plans-needed-get-trains-back-trackDiNapoli Recommends Ways For LIRR To Get Back On Track
… The Long Island Rail Road's (LIRR) limited plans for handling unexpected incidents and poor communications to riders, exacerbated the impact of train delays and cancelations this past winter, according to an audit released today by New York State Comptroller …
https://www.osc.ny.gov/press/releases/2018/08/dinapoli-recommends-ways-lirr-get-back-trackDiNapoli: LIRR On-Time Performance Falls Short
… according to a report released today by New York State Comptroller Thomas P. DiNapoli. LIRR delays and … of New Yorkers. Read the report , or go to: http://www.osc.state.ny.us/osdc/rpt1-2018-lirr-performance.pdf For access to state and local government spending and more than 50,000 …
https://www.osc.ny.gov/press/releases/2017/04/dinapoli-lirr-time-performance-falls-shortMaintenance and Inspection of Event Recorder Units
… and inspection policy, as detailed below: Train car inspections were not always done timely. We determined … period, 70 were late, exceeding the permitted time and/or mileage interval. For 129 inspections, maintenance personnel … after the federal guidance was issued. However, for this car class, the ERU’s memory capacity is not up to industry …
https://www.osc.ny.gov/state-agencies/audits/2019/07/18/maintenance-and-inspection-event-recorder-unitsSubway Wait Assessment
… Objective To determine whether Wait Assessment performance measurements reported to the Metropolitan Transportation Authority (MTA) Board and … To determine whether Wait Assessment performance measurements …
https://www.osc.ny.gov/state-agencies/audits/2020/09/03/subway-wait-assessmentTrain On-Time Performance (Follow-up)
… of implementation of the two recommendations included in our initial report, Train On-Time Performance ( 2014-S-56 … 74.0 percent and weekend OTP averaged 81.2 percent. In late March 2015, Subways OTP goal was lowered to 75.0 … Key Finding We found that Subways made limited progress in addressing the problems identified in our prior report. Of …
https://www.osc.ny.gov/state-agencies/audits/2017/09/27/train-time-performance-followState Audits Issued in the Last 60 Days
… View state audits issued in the last 60 days …
https://www.osc.ny.gov/state-agencies/audits/new-releasesUnexpected Delays and Events
… both the largest commuter railroad and the oldest railroad in America operating under its original name. It extends from … oversees the movement of trains and train dispatchers in its Operations Center (Center) in Jamaica. It also … to be provided and who complete the Emergency Bus Call Log) on site. The LIRR held 24 “Lessons Learned” meetings …
https://www.osc.ny.gov/state-agencies/audits/2019/02/27/unexpected-delays-and-eventsTrain On-Time Performance
… the Metropolitan Transportation Authority’s New York City Transit trains run on time, and whether actions are taken to address recurring problems that reduce on-time performance. … The Metropolitan Transportation Authority’s (MTA) New York City Transit (Transit) provides rapid transit services in New …
https://www.osc.ny.gov/state-agencies/audits/2015/08/12/train-time-performanceSelected Safety and Security Equipment at Train Stations (Follow-Up)
… initial report, Selected Safety and Security Equipment at Train Stations ( 2017-S-84 ). About the Program Staten Island … SIR’s management oversees capital projects at its 21 train stations, maintains the stations’ structural … initial report Selected Safety and Security Equipment at Train Stations …
https://www.osc.ny.gov/state-agencies/audits/2019/09/06/selected-safety-and-security-equipment-train-stations-followState Comptroller DiNapoli Releases Audits
… of nursing homes in accordance with federal and state requirements, but its enforcement policies and procedures … 2016 found SED did not directly monitor UPK providers for health and safety. Instead, SED relied on the school … the audit period had a history of failing grades and/or tests and quizzes missing from their training files. Auditors …
https://www.osc.ny.gov/press/releases/2018/03/state-comptroller-dinapoli-releases-auditsFare Collection
… and efficient. This audit covered the period January 1, 2015 and May 8, 2019. About the Program The Metropolitan … both the largest commuter railroad and the oldest railroad in America operating under its original name. It extends from … The LIRR operates 24 hours a day, 7 days a week, including all holidays. In 2018, the LIRR carried 311,100 passengers on …
https://www.osc.ny.gov/state-agencies/audits/2019/11/19/fare-collection