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DiNapoli: LIRR Ridership Is Recovering but Service Improvement Must Remain a Priority
… in 2023 were 23% fewer than its 2019 pre-pandemic peak of 91.1 million, but reflected consistent growth from the … their scheduled arrival. For 2023, LIRR reported 93.9% of its trains were on time, or not delayed. However, delays … train was 11.2 minutes late in 2023. The longest delay of 2023 was just over three hours due to a police action. …
https://www.osc.ny.gov/press/releases/2024/07/dinapoli-lirr-ridership-recovering-service-improvement-must-remain-priorityOperational Training and Medical Assessments of Train Crews (Follow-Up)
… network. One of six MTA constituent agencies, New York City Transit (Transit) operates bus and subway … timely, and proper operation of Transit trains. Employees new to the TO and Conductor positions must go through … an additional day of training in communications. Employees new to these positions are required to pass a medical …
https://www.osc.ny.gov/state-agencies/audits/2019/11/19/operational-training-and-medical-assessments-train-crews-followOperational Training and Medical Assessments of Train Crews (Follow-Up)
… of implementation of the three recommendations included in our initial report, Operational Training and Medical … (Transit), one of the MTA’s constituent agencies, operates bus and subway service within the City of New York. Staten … all employees new to their positions and is conducted both in the classroom and at various train yards. Additionally, …
https://www.osc.ny.gov/state-agencies/audits/2019/12/13/operational-training-and-medical-assessments-train-crews-followOperational Training and Medical Assessments of Train Crews
… North America’s largest transportation network. One of six MTA constituent agencies, New York City Transit … must go through Induction Training, where they learn how to operate trains in revenue and non-revenue road … to undergo, and complete, periodic Refresher Training every three years. Train crews are also required to pass a …
https://www.osc.ny.gov/state-agencies/audits/2018/03/01/operational-training-and-medical-assessments-train-crewsMaintenance and Inspection of Event Recorder Units (Follow-Up)
… of implementation of the seven recommendations included in our initial audit report, Maintenance and Inspection of … (Transit) is the largest public transportation agency in North America and one of the largest in the world. As of August 25, 2021, Transit has 6,455 subway …
https://www.osc.ny.gov/state-agencies/audits/2021/10/21/maintenance-and-inspection-event-recorder-units-followOperational Training and Medical Assessments of Train Crews
… inductee works alongside a permanent employee to use the skills taught in class. Induction Training also includes …
https://www.osc.ny.gov/state-agencies/audits/2018/03/01/operational-training-and-medical-assessments-train-crews-0DiNapoli: As Subway On-Time Performance Falls Behind, Better Plans Needed To Get Trains Back On Track
… (MTA) should do more to fix the underlying causes, many of which are controllable, according to an audit released … considered a subway train on time if it reached the end of the line within five minutes of its scheduled arrival and stopped at all of its scheduled …
https://www.osc.ny.gov/press/releases/2015/08/dinapoli-subway-time-performance-falls-behind-better-plans-needed-get-trains-back-trackDiNapoli Recommends Ways For LIRR To Get Back On Track
The Long Island Rail Roads LIRR limited plans for handling unexpected incidents and poor communications to riders exacerbated the impact of train delays and cancelations this past winter according to an audit released today by New York State Comptroller Thomas P DiNapoli
https://www.osc.ny.gov/press/releases/2018/08/dinapoli-recommends-ways-lirr-get-back-trackDiNapoli: LIRR On-Time Performance Falls Short
… percent of the time when it stopped at Citi Field for Mets games; and Trains carrying reverse commuters to Penn Station …
https://www.osc.ny.gov/press/releases/2017/04/dinapoli-lirr-time-performance-falls-shortMaintenance and Inspection of Event Recorder Units
… public transportation agency in North America and one of the largest in the world, with 472 subway stations spread across four of the five boroughs of New York City. As of February 3, 2018, Transit had 6,435 …
https://www.osc.ny.gov/state-agencies/audits/2019/07/18/maintenance-and-inspection-event-recorder-unitsSubway Wait Assessment
… reports list Subway Wait Assessment (WA) as an indicator of the MTA’s progress toward its goal of providing reliable service for its customers and federal, … guidance, and recommendations to Transit on the success of its operations. On July 25, 2017, in response to the …
https://www.osc.ny.gov/state-agencies/audits/2020/09/03/subway-wait-assessmentTrain On-Time Performance (Follow-up)
… Purpose To determine the extent of implementation of the two … percent. In late March 2015, Subways OTP goal was lowered to 75.0 percent. Subways lacked a formal process to assess …
https://www.osc.ny.gov/state-agencies/audits/2017/09/27/train-time-performance-followUnexpected Delays and Events
To determine if the Long Island Rail Road has plans to address unexpected delays or events including addressing the needs of its passengers and
https://www.osc.ny.gov/state-agencies/audits/2019/02/27/unexpected-delays-and-eventsTrain On-Time Performance
… shuttles. Sometimes, a subway train is canceled (i.e., does not depart from the terminal, or departs later than half … through March 2014, Subways reported 498,889 total delays. We reviewed four categories of delays (Right of Way, …
https://www.osc.ny.gov/state-agencies/audits/2015/08/12/train-time-performanceState Comptroller DiNapoli Releases Audits
… following audits and examinations have been issued Office of Children and Family Services (OCFS): Financial Oversight of the Advantage After School Program (2016-S-39) OCFS has … contract spending, including a maximum cost per child of $1,375 and a maximum allowable contract budget, which is …
https://www.osc.ny.gov/press/releases/2018/03/state-comptroller-dinapoli-releases-auditsSelected Safety and Security Equipment at Train Stations (Follow-Up)
… of implementation of the two recommendations included in our initial report, Selected Safety and Security Equipment at Train Stations ( 2017-S-84 ). About the Program Staten Island …
https://www.osc.ny.gov/state-agencies/audits/2019/09/06/selected-safety-and-security-equipment-train-stations-followFare Collection
… on some holidays. LIRR tickets can be purchased in either hard copy or electronic form. One-way trips range from $1.50 … are checked before arrival and again upon departure. For hard copy non-commutation tickets, TSPs punch out part of the ticket upon inspection. Hard copy and electronic commutation tickets are visually …
https://www.osc.ny.gov/state-agencies/audits/2019/11/19/fare-collectionOn-Time Performance
… Authority’s (MTA) Staten Island Railway (SIR) operates one train line between Tottenville and the St. George … Ferry (Ferry) to Manhattan. SIR trains run 24 hours a day, seven days a week. Organizationally, SIR reports to … rush hour periods, every 30 minutes for non-rush (mid-day and evening) periods, and every hour for overnight …
https://www.osc.ny.gov/state-agencies/audits/2015/09/15/time-performanceSelected Performance Measures
… performance measurements are accurate and consistent. In addition, we sought to determine whether the MTA uses … corporation chartered by the New York State Legislature in 1965. There are six constituent agencies of the MTA: MTA …
https://www.osc.ny.gov/state-agencies/audits/2020/01/06/selected-performance-measuresState Audits Issued in the Last 60 Days
… View state audits issued in the last 60 days …
https://www.osc.ny.gov/state-agencies/audits/new-releases