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Heat and Hot Water Complaints
… Objective To determine whether the New York City (NYC) Department of Housing Preservation and Development (HPD) … covered heat and hot water complaints received during NYC Fiscal Years (FY) 2018 and 2019 (July 1, 2017 through … being conducted timely, and HPD has not established formal time frames for inspecting complaints. HPD took three days or …
https://www.osc.ny.gov/state-agencies/audits/2020/09/24/heat-and-hot-water-complaintsDiNapoli: System Glitch Left Too Many NYC Heat & Hot Water Complaints Ignored
… were duplicates, according to an audit released today by New York State Comptroller Thomas P. DiNapoli. “It is unacceptable … Heat and Hot Water Complaints Find out how your government money is spent at Open Book New York . Track municipal …
https://www.osc.ny.gov/press/releases/2020/09/dinapoli-system-glitch-left-too-many-nyc-heat-hot-water-complaints-ignoredIndian Lake Central School District – Claims Auditing (2016M-15)
… The Indian Lake Central School District is located in the Town of Indian Lake in Hamilton County. The District, which operates one school …
https://www.osc.ny.gov/local-government/audits/school-district/2016/04/01/indian-lake-central-school-district-claims-auditing-2016m-15Indian Lake Central School District – Medicaid Reimbursements (2021M-150)
… provided. Review all unclaimed services identified in this report and submit any eligible claims for …
https://www.osc.ny.gov/local-government/audits/school-district/2021/12/10/indian-lake-central-school-district-medicaid-reimbursements-2021m-150Hendrick Hudson Central School District - Financial Condition (2019M-24)
… Plant (Indian Point) is expected to shut down beginning in 2020 with a potential revenue loss of over 30 percent to …
https://www.osc.ny.gov/local-government/audits/school-district/2019/07/03/hendrick-hudson-central-school-district-financial-condition-2019m-24Heat and Hot Water Complaints (Follow-Up)
… eight recommendations in our initial audit report, Heat and Hot Water Complaints (Report 2019-N-3 ). About the … progressive civil penalties through New York City Housing Court. According to HPD’s records, between January 1 and … timely, taking an average of 2 to 3 days – with many cases taking 4 days or more – for complaints to be inspected. …
https://www.osc.ny.gov/state-agencies/audits/2022/07/13/heat-and-hot-water-complaints-followEfforts to Collect Tolls and Fees Using License Plate Images and Law Firms
… Authority (MTA) is a public benefit corporation chartered by the New York State Legislature. TBTA, also known as MTA Bridges and … systems, tolls are collected through E-ZPass and Tolls by Mail. (All vehicles traveling through a crossing without …
https://www.osc.ny.gov/state-agencies/audits/2018/07/11/efforts-collect-tolls-and-fees-using-license-plate-images-and-law-firmsDiNapoli Releases New Tool for Monitoring NYC 311 Complaints
… are increasingly contacting 311 to report lack of heat and hot water, excessive street noise and illegally parked cars,” … the Wakefield and Fordham sections most impacted. Heat and hot water complaints rose over 246,700 in 2024, up more than …
https://www.osc.ny.gov/press/releases/2025/05/dinapoli-releases-new-tool-monitoring-nyc-311-complaintsAccess Controls Over Student Information Systems (2014-MR-1)
… within SIS that allow users to assume the identity or the account of another user. None of the districts reviewed audit … SIS data for users of the assume-identity and assume-account features. Periodically review available audit logs …
https://www.osc.ny.gov/local-government/audits/school-district/2014/08/19/access-controls-over-student-information-systems-2014-mr-1State Contract and Payment Actions in March
… In March, the Office of the State Comptroller approved 1,950 contracts for state agencies … . Under State Comptroller DiNapoli’s open data initiative, search millions of state and local government financial …
https://www.osc.ny.gov/press/releases/2022/04/state-contract-and-payment-actions-marchComptroller DiNapoli Releases Municipal Audits
… municipal finances and operations, my office continues to provide taxpayers the assurance that their money is being … not properly segregated. Department heads are not required to sign time cards showing their approval, and pre-approval … County) The town does not have complete, accurate and up-to-date accounting records because the supervisor did not …
https://www.osc.ny.gov/press/releases/2015/03/comptroller-dinapoli-releases-municipal-audits-0Efforts to Collect Tolls and Fees Using License Plate Images and Law Firms (Follow-Up)
To determine the extent of implementation of the eight recommendations included in our initial audit report Efforts to Collect Tolls and Fees Using Images and Law Firms Report 2017S70
https://www.osc.ny.gov/state-agencies/audits/2021/10/07/efforts-collect-tolls-and-fees-using-license-plate-images-and-law-firms-followPlymouth Fire District – Controls Over Financial Activity (2014M-211)
… Purpose of Audit The purpose of our audit was to examine the District’s oversight of financial activity for … a monthly basis and does not compare canceled check images to approved abstracts. The Board does not conduct an annual … reconciliations monthly and compare canceled check images to approved monthly abstracts. Conduct an annual audit of the …
https://www.osc.ny.gov/local-government/audits/fire-district/2014/10/03/plymouth-fire-district-controls-over-financial-activity-2014m-211Kenilworth Fire District No. 2 – Financial Activities (2017M-17)
… Purpose of Audit The purpose of our audit was to determine whether controls were adequate … Kenilworth Fire District No. 2 is a district corporation of the State, distinct and separate from the Town of …
https://www.osc.ny.gov/local-government/audits/fire-district/2017/03/31/kenilworth-fire-district-no-2-financial-activities-2017m-17Pultneyville Fire District – Internal Controls Over Financial Operations (2015M-80)
… the Board provided adequate oversight of the District’s financial operations for the period January 1, 2014 through … total $132,950. Key Findings The Board has not adopted an investment policy, which is required by State General … account to complete, an annual audit of the District’s financial records. Key Recommendations Adopt an investment …
https://www.osc.ny.gov/local-government/audits/fire-district/2015/06/26/pultneyville-fire-district-internal-controls-over-financial-operationsVillage of Broadalbin - Board Oversight of Cash Receipts and Disbursements (2020M-76)
… by the Mayor or Board. The Board did not receive or review bank statements or canceled check images to help minimize the … compensating controls, including periodically reviewing bank statements, canceled check images and bank reconciliations prepared by the Clerk-Treasurer. …
https://www.osc.ny.gov/local-government/audits/village/2020/08/14/village-broadalbin-board-oversight-cash-receipts-and-disbursements-2020m-76Town of Indian Lake – Reserves and Justice Court Operations (2014M-330)
… in accordance with State law. One Justice did not perform bank reconciliations or month-end accountabilities and … legally established funds are properly authorized. Perform bank reconciliations and accountability analyses and maintain …
https://www.osc.ny.gov/local-government/audits/justice-court/2015/03/06/town-indian-lake-reserves-and-justice-court-operations-2014m-330DiNapoli: Thruway Authority Owed More Than $275 Million in Unpaid Tolls and Fees
… The state’s Thruway Authority has to do a better job of identifying, billing, and collecting … a collection agency seeking as of March 2023, according to a new audit from State Comptroller Thomas P. DiNapoli. … the Authority’s response, I’m hopeful action will be taken to implement our recommendations to maximize revenue for the …
https://www.osc.ny.gov/press/releases/2023/05/dinapoli-thruway-authority-owed-more-275-million-unpaid-tolls-and-feesKeeseville Volunteer Fire Department – Financial Operations (2017M-100)
… Purpose of Audit The purpose of our audit was to determine whether the Department’s financial activity was … provides fire protection and other emergency services to Ausable-Chesterfield-Keeseville Joint Fire District …
https://www.osc.ny.gov/local-government/audits/fire-company-or-department/2017/09/15/keeseville-volunteer-fire-department-financial-operationsSummitville Fire Company – Cash Receipts and Disbursements (2016M-423)
… indicate the amount of money received at each fundraising event and did not always maintain adequate records to … of the amount of money collected at each fundraising event and the source of each bank deposit. … Summitville Fire …
https://www.osc.ny.gov/local-government/audits/fire-district/2017/02/10/summitville-fire-company-cash-receipts-and-disbursements-2016m-423