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Heat and Hot Water Complaints
… Objective To determine whether the New York City (NYC) Department of Housing Preservation and Development (HPD) … a minimum of 68°F between the hours of 6 a.m. and 10 p.m. when the outside temperature is below 55°F and at least 62°F … linked as part of the same complaint. HPD needs to do more to make the inspection process for heat and/or hot …
https://www.osc.ny.gov/state-agencies/audits/2020/09/24/heat-and-hot-water-complaintsDiNapoli: System Glitch Left Too Many NYC Heat & Hot Water Complaints Ignored
… in the cold because of a database flaw that went unnoticed for years,” DiNapoli said. “By failing to respond to their … about 447,000 heat and hot water complaints, many of them for the same lack of heat or hot water problem at a single … of the 447,000 complaints to be unique, often mistakenly. For example, in fiscal years (FY) 2018 and 2019, auditors …
https://www.osc.ny.gov/press/releases/2020/09/dinapoli-system-glitch-left-too-many-nyc-heat-hot-water-complaints-ignoredHeat and Hot Water Complaints (Follow-Up)
… services can file a complaint through New York City’s 311 municipal service system (NYC311). Complaints are … Court. According to HPD’s records, between January 1 and December 31, 2021, it received about 199,815 HHW complaints throughout the …
https://www.osc.ny.gov/state-agencies/audits/2022/07/13/heat-and-hot-water-complaints-followState Comptroller DiNapoli Releases Audits
… of payments made through the contractor responsible for serving vehicles. Further, the contractor data does not include sufficient detail needed for the department to adequately monitor vehicle repairs and … expenses but, rather, relies on each facility or office for accurate reporting. Department of Health - Medicaid …
https://www.osc.ny.gov/press/releases/2022/09/state-comptroller-dinapoli-releases-auditsSelected Aspects of Collection of Bridge and Tunnel Tolls and Fees (Follow-Up)
… when customers appeared at toll plazas and could not pay the toll, promising to pay later. In addition, TBTA had more than $72 million in …
https://www.osc.ny.gov/state-agencies/audits/2019/10/15/selected-aspects-collection-bridge-and-tunnel-tolls-and-fees-followDiNapoli Reaches Agreement With Mattel Inc. on Political Spending Disclosure
… Thomas P. DiNapoli today announced that Mattel Inc., one of the world's largest toy manufacturers, has agreed to … Fund's (Fund) request that they publicly report on and adopt board oversight of all direct and indirect … as of Jan. 31, 2018. Mattel's portfolio includes Barbie, Hot Wheels, American Girl and Fisher-Price brand products. …
https://www.osc.ny.gov/press/releases/2018/03/dinapoli-reaches-agreement-mattel-inc-political-spending-disclosureHeat and Hot Water Complaints
To determine whether the New York City Department of Housing Preservation and Development addresses heat and hot water complaints timely, issues notices of ...
https://www.osc.ny.gov/files/state-agencies/audits/pdf/sga-2020-19n3.pdfMonitoring Town Asphalt Road Projects (2012MS-7)
… whether towns adequately monitored road surfacing projects for the period January 1, 2011, to December 31, 2011. … tickets. Towns can also require that vendors provide for core sample tests of the HMA surface applied to verify … that contract the prevailing rate of wages and supplements for the locality where the work is performed. The Law …
https://www.osc.ny.gov/local-government/audits/statewide-audit/2013/04/05/monitoring-town-asphalt-road-projects-2012ms-7DiNapoli Audit Finds Food Inspection Failures at NYC Homeless Shelters
… them and did not check if food service workers were tested for tuberculosis (TB), according to an audit released today … couldn't show that workers serving food were tested for TB. Three separate agencies are supposed to make sure … larger scale shelter facilities and is responsible for inspecting them and ensuring they meet certain standards. …
https://www.osc.ny.gov/press/releases/2018/10/dinapoli-audit-finds-food-inspection-failures-nyc-homeless-sheltersHeat and Hot Water Complaints (Follow-Up) (2022-F-3)
To determine the extent of implementation of the eight recommendations in our initial audit report, Heat and Hot Water Complaints (Report 2019-N-3).
https://www.osc.ny.gov/files/state-agencies/audits/pdf/sga-2022-22f3.pdfSelected Aspects of Collection of Bridge and Tunnel Tolls and Fees
… and commuter rail services. TBTA’s total operating revenue for 2016 was approximately $1.9 billion. For most TBTA bridges, drivers can pay tolls either in cash … (OTG) tag, which is a prepaid tag designed to make it easy for cash customers to try the electronic device. OTG tags are …
https://www.osc.ny.gov/state-agencies/audits/2017/11/14/selected-aspects-collection-bridge-and-tunnel-tolls-and-feesCopenhagen Central School District - Procurement (2019M-238)
… Determine whether District officials sought competition for the purchase of goods and services not subject to … not seek competition by obtaining oral or written quotes for 18 purchases (75 percent) totaling $81,500. District officials did not seek competition for services from five of the six professional service …
https://www.osc.ny.gov/local-government/audits/school-district/2020/03/06/copenhagen-central-school-district-procurement-2019m-238Heat and Hot Water Complaints (2019-N-3) 180-Day Response
To determine whether the New York City Department of Housing Preservation and Development addresses heat and hot water complaints timely, issues notices of violation, and seeks the imposition and collection of penalties as appropriate.
https://www.osc.ny.gov/files/state-agencies/audits/pdf/sga-2020-19n3-response.pdfXII.6.Z Processing Payments to Complex Entities – XII. Expenditures
… with the vendors to develop a consistent payment method for Business Units to follow which meets the needs of both … Units on how to process payments to specific vendors or for specific types of payments. As processes are developed … added within this section. Processing Payments to Verizon for Landline Services SECTION OVERVIEW AND POLICIES This …
https://www.osc.ny.gov/state-agencies/gfo/chapter-xii/xii6z-processing-payments-complex-entitiesDiNapoli Announces State Contract and Payment Actions for April 2016
… field is level and taxpayers get the best value for their money. These independent audits also help ensure payments are …
https://www.osc.ny.gov/press/releases/2016/05/dinapoli-announces-state-contract-and-payment-actions-april-2016Heat and Hot Water Complaints (Follow-Up) (2022-F-3) 180-Day Response
To determine the extent of implementation of the eight recommendations in our initial audit report, Heat and Hot Water Complaints (Report 2019-N-3).
https://www.osc.ny.gov/files/state-agencies/audits/pdf/sga-2022-22f3-response.pdfState Contract and Payment Actions in March
… In March, the Office of the State Comptroller approved 1,950 … contracts for state agencies and public authorities valued at $3.6 billion and approved nearly 3.7 million payments … including desktop computers, IT equipment and medical and lab technicians. Department of Civil Service $277.9 million …
https://www.osc.ny.gov/press/releases/2022/04/state-contract-and-payment-actions-marchOpinion 99-10
… Performance Contracts (maximum term) -- Term (maximum term for energy performance contracts) WORDS AND PHRASES -- "Expected Useful Life" (for purpose of the maximum term of energy performance … or equipment subject to an energy performance contract, for purposes of Energy Law, §9-103, is the estimated period …
https://www.osc.ny.gov/legal-opinions/opinion-99-10State Contract and Payment Actions in October
… Comptroller approved 1,469 contracts for state agencies and public authorities valued at $44.7 billion and approved … Oswego County. $2 million with H.T. Lyons to replace the hot water pump system at Mid-State Correctional Facility in … Syracuse Soundstage. Gaming Commission $6.8 million to two local governments for tribal-state compact payments. $1.8 …
https://www.osc.ny.gov/press/releases/2020/11/state-contract-and-payment-actions-octoberComptroller DiNapoli Releases Municipal Audits
… municipal finances and operations, my office continues to provide taxpayers the assurance that their money is being …
https://www.osc.ny.gov/press/releases/2015/07/comptroller-dinapoli-releases-municipal-audits-2