How do I update our organization’s business and/or technical contacts?

To update your organization's business and/or technical contacts, your organization’s main point of contact must email [email protected] within 30 days of any staffing or personnel changes.

Each organization is responsible for designating two business contact resources (one primary, one alternate) and two technical contact resources (one primary, one alternate) to be the liaisons with NYSLRS. One of these four contacts must be designated as the main point of contact. This person is responsible for requesting Secure File Transfer password resets and notifying us of any changes to business and technical contacts.

How do I update the email address for Secure File Transfer notifications?

To update the email address that we have on file for the Secure File Transfer notifications, your organization’s main point of contact must email [email protected].

Please note, NYSLRS requires use of a shared mailbox for the Secure File Transfer notifications, and you must ensure more than one of your contacts has access to the mailbox and can retrieve the file before it's no longer available.